Your Questions Answered
On this page of my website I want to share with you some of the questions that clients most commonly ask me. There may be some missing, but most are here. They’re in no particular order but hopefully you’ll find the reassurance you need to make the next step. If you don’t get the answer you’re looking for, all you need to do is call me or email me and I will be able to reassure you.
Do you think you can help me?
It might sound odd at this moment in time, but, YES. I’m confident I can help you. In all the time I’ve been working as a coach, there have been very few people I haven’t been able to help. And on the rare occasion when this happened, I helped them find someone who could support them. I can help you too. I will either work with you to get you to where you want to be or, if I’m not the right person to do that, I’ll help you find that person.
Can you make a difference?
I know I can make a difference. In fact, in most cases people notice a difference after the initial consultation. Then they go on to see big changes from sessions 1 & 2.
What happens in the sessions?
When we start our journey together we’ll work to clearly identify what you want to achieve. We’ll work on what’s stopping you getting there right now and get set on getting those things out of your way. I’ll give practical tools and techniques to help you. I have a whole range of fantastic coaching techniques so you get the best outcome; fast.
What do people typically come and see you for?
People come to see me for all sorts of reasons. Some are feeling anxious, frightened, stressed or just out of sync with how they want to be. In my world there are no labels for how people are feeling. All I want is for you to feel the way you want to feel and I can help you do that. Even if you don’t know what’s not right for you at the moment, don’t worry about finding a label. Finding the right support is a whole lot more important and I more than likely am that support.
I’m a bit cynical – is that normal?
In my world there is no normal or abnormal. However you are is fine by me. But when it comes to being cynical - yes, most people don't believe they can change and they start their coaching journey a tiny bit cynical. Normally, the most cynical are those people who’ve tried other things that haven't worked. It's my job to get you results you want and to change your belief.
I’m anxious about what will happen – is that normal?
Being anxious about meeting anyone new is understandable. You’re coming along to meet a stranger, and to talk about things you’ve possibly never spoken about before. It's my job to look after you, to reassure you and make you feel safe. It takes courage to start your coaching journey. However, once you taken your first step and come through the door it gets easier and easier. And I will look after you.
Where do I go when I arrive?
If we’re meeting at my office, just come into the reception area. During the day there is a reception area where Kate and Betty, our lovely receptionists will meet you. In the evening or at weekends I will meet you when you arrive. Kate and Betty are warm and welcoming and there’s a charming reception area where you can enjoy a tea or coffee.
Do I have to talk?
You can talk as much or as little as you’re comfortable with. I’ll work with you to get the best outcome for you. It takes time to build trust and understanding, but I’m very skilled at supporting you and will be here for you when you’re ready to talk.
How long does a session last?
Sessions last for 1 hour.
How many sessions will I need?
Everyone is different, but if I had to give you an average, most people are well on the road to where they want to be from the 4th session. So you should count on having around 4 sessions (maybe more, maybe less).
What experience do you have?
I’ve worked with people for over 20 years with 10 years of that time spent working one-to-one and in groups. I’ve been running my own private practice for over 4 years and have helped more than 300 people. I can help you too. You can read my full story here
What methods do you use?
I have a whole host of tools and techniques that I can call on to help you get the life you really want. I use CBT, NLP, hypnotherapy, Transactional Analysis, Time Line Therapy, neuro levels and a whole lot more depending on your needs. But what I’d say to you at this stage is – don’t worry about the method. Let me worry about that and let’s just concentrate on getting you to where you want to be with the right method at the right time.
What if I cry?
Crying is entirely understandable and in fact most clients cry at some point. Often the release of taking steps to move forward gives rise to emotions that they didn’t expect. It's common for me to experience this with clients and it never comes as any sort of shock or surprise. So don’t worry, it’s OK for me if you cry, and I will support and reassure you if it happens.
I feel very nervous – is that normal?
It’s entirely natural to feel nervous. You’ve been living with something you no longer want to live with and you’re coming along to get help to feel better. No matter what area of your life is out of sync right now it can be daunting to share. I’ll look after you and give you the right support so that you feel reassured, happier and more confident with each session.
What happens if we don’t get on?
I’m delighted to report that I haven't worked with a client yet that has felt this way. When we meet for the first time, the Initial Consultation that we have is where we agree how we will work together. At this session we can both decide if we want to work together. If you don't get on with me or you decide that you don't want to work with me, I can help you find someone that will help you. On the other side of this coin, I’ve had clients referred to me by other therapists and got great results. So once again, please don’t worry about that.
Is the first session free?
No, the first session is charged at normal cost. I don’t offer free first sessions because we work hard during the first session to find the right tools and strategies that will help you from the start.
Asking for help makes me feel stupid – is that normal?
However unfortunate this may be, yes, it is common that asking for help makes us feel stupid. This is probably because we’re brought up to be strong, confident, independent people and when we don’t feel that way, we feel out of sync. I will help you find the balance of knowing when to ask for help and will reassure you that it's always OK to ask for help.
I’m scared – is that normal?
However you are is normal and it’s OK with me. Fear is a common theme today and can be difficult to overcome. When we meet I will quickly reassure you, move you away from fear to feeling relaxed and happy.
I’ve tried other things and they didn’t work – why will this work?
I understand that at this moment in time you may feel that nothing can make you feel better. What can I say to reassure you? Ultimately, you’re going to find out for yourself, but in the meantime, I can tell you that I’m very skilled in what I do and get great results for my clients. I will always believe in you, and if you work, I know you can achieve whatever you want. I have clients who have worked with other therapists and have had better results with me.
I’m not sure I’m ready for this – is it OK to wait?
You are never ready. There is always a reason to delay. But what I would say to you is this… the fact that you have taken this first step suggests you’re ready. You have waited long enough. You deserve better. Change doesn't come from a comfortable place. All you need to do is start and the rest will follow.
Do I need to tell my family?
Whether or not you decide to tell your family that you’ve found yourself a coach is entirely up to you. We can discuss your personal circumstances when we meet. Depending on how your family support your journey will define whether you tell them or not. I will provide you with tools and strategies for communicating and those tools’ll help you with all your relationships.
Won’t people judge me if I tell them I need help?
Once again it’s very common to feel this way. But in fact, most people know deep down that you have to be strong to seek help. And when you let people know how you are feeling they will be able to support you differently. I often find that when a client shares their need for help with the people who love and care about them, it gives others the courage to show areas they are also vulnerable.